Welcome to GlacHealth Pharma. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.

1. General Information

  • GlacHealth Pharma is an online platform providing pharmaceutical and nutraceutical products for personal wellness.

  • All products listed are genuine, sourced from trusted suppliers, and stored as per required standards.

  • By purchasing from our website, you confirm that you are 18 years or older and capable of entering into a binding contract.

2. Product Information & Usage

  • The products sold on this website are for personal use only and not for resale.

  • While we ensure accurate product descriptions, images and details may slightly vary.

  • Products such as supplements and wellness tablets are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before use.

3. Orders & Payments

  • Orders will be processed only after successful payment confirmation.

  • We reserve the right to cancel any order in case of product unavailability, incorrect pricing, or fraudulent activity.

  • Payments made are non-refundable except under conditions mentioned in our Return & Refund Policy.

4. Delivery & Shipping

  • Orders are shipped via trusted courier partners. Delivery timelines may vary depending on your location.

  • While we strive for timely delivery, delays due to logistics, natural causes, or government restrictions are beyond our control.

  • You will receive tracking details once your order is dispatched.

5. Returns & Refunds

  • Due to the nature of pharmaceutical and nutraceutical products, opened or used items cannot be returned.

  • Returns are accepted only if:

    1. You receive a wrong product.

    2. The product is damaged on arrival.

    3. The product is expired at the time of delivery.

  • To be eligible for a return, you must:

    • Provide a valid purchase invoice.

    • Share a clear unboxing video at the time of opening the package.

  • Refunds will be processed after verification and may take 7–10 business days to reflect in your account.

6. Limitation of Liability

  • GlacHealth Pharma is not responsible for:

    • Side effects caused due to misuse or self-medication.

    • Delays in delivery caused by courier partners.

    • Product results that vary from person to person.

7. Privacy & Data Protection

  • Customer data is handled as per our Privacy Policy.

  • We do not share or sell your personal information to third parties, except for order processing and legal requirements.

8. Governing Law

  • All disputes are subject to the jurisdiction of courts in Patiala.

  • By using this website, you agree to abide by Indian laws governing ecommerce and pharmaceutical sales.

✅ Important Note:
This website does not provide medical advice. Information provided is for educational purposes only. Always consult your doctor or healthcare professional before starting any supplement or medicine.

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